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FWD OPS provides a wide range of administrative services and strategic operations guidance to maximize efficiency, effectiveness, productivity, and accuracy; save time, save headaches, save money, and attract more customers. Get top-notch personalized service.

    Project Management

  • Operational Transitions

    Planning and logistics to make transitions smoother.

  • Technology MAC

    Support with planning, organization, and communication for department-wide or system-wide Moves-Adds-and-Changes in your tech ecosystem.

  • Product Rollout

    Providing the keys to successful rollout, including timing, planning, and advance marketing.

  • Conference & Event Planning

    Timing, venues, equipment, accomodations, travel, ticketing, budgeting... We know, we can help.

  • In- or Out-Facing

    Planning, logistics, collaboration, tracking, follow-through, and documentation for any size or purpose.

    Finance

  • Audit & Reporting Preparation

    Evaluation, advice, and direct assistance with advance preparation and production of audit and periodic reporting materials.

  • Tax Guidance

    Research and advice on strategy, requirements, and reducing costs.

  • Budget Planning

    Future and stability-focused advice and assistance.

  • Bookkeeping

    Advice or direct assistance with maintaining accurate and well-ordered financial records.

  • System Development & Management

    The right planning and tools for an easy to use financial documentation and reporting system.

    Compliance

  • Data Privacy & Security

    Digital and physical security advice, implementation, and maintenance.

  • Statutory & Regulatory

    Research and implementation assistance.

  • Policies & Procedures

    Advice on and drafting of comprehensive, but comprehensible, measures and processes.

  • Recordkeeping & Reporting

    Well organized and straightforward assessment and documentation.

  • Contractual

    Review and analysis BEFORE you sign to help avoid misunderstandings and pitfalls, and AFTER to help manage compliance.

    Administrative

  • Executive Assistance

    Personalized coordination, scheduling, organization, and support.

  • File Management

    Beyond A-Z, file systems created, managed, digitized, customized.

  • Document Production

    Presentations, slide decks, brochures, business cards and fliers, reports, even legal and governmental filings.

  • Data Analysis & Reporting

    Assistance with measuring, comparing, and assessing impact of any dataset.

    Personnel Relations

  • Recruitment Assistance & Guidance

    Postings, job descriptions, prospect evaluation, hiring guidelines.

  • Benefit & Incentive Guidance

    We'll help you choose the right benefits and incentives, at the right price point.

  • Records Management

    Help ensuring security, privacy, and accuracy.

  • Remote Workforce

    Guidance with management of existing remote conditions or conversion, in whole or part, to a remote workforce.

    Marketing & Customer Relations

  • Customer Relationship Management

    Guidance with sourcing and using the tools best aligned with your industry and customer/donor profile.

  • Strategy & Planning

    Scope, growth, target, demographic, geographic, timing, and budgetary evaluation and plan development.

  • Research & Analysis

    Sourcing Internet-based, trend/historical, and direct survey information, we can gather and interpret data that will help you discern next and future actions.

  • Website & Promotional Material

    Coding, design, and formatting for Internet and print marketing materials, from websites to coffee cups.

  • Targeted & Organic SEO Content

    Advertisement, social media, and website marketing copy with natural search and target market(s) motivations in mind.

    Organizational Function & Flow

  • Tailored to Your Industry & Personality

    Start-up or existing, at any stage in your business, FWD OPS can help create or modify operational systems, processes, and procedures, from accounting to technology, or anywhere in between, to be durable, efficient, accurate, and as simple as possible, while also being aligned with your company culture and people.

  • Streamlined, Efficient, Productive

    As your business grows, so does the need to reassess and adapt. A need to modify or upgrade your product or service can be quite obvious, but internal changes are often less clear and more difficult to implement. FWD OPS is experienced with evaluating, preparing, and implementing changes with minimal disruption.

  • The "Little Things"

    Most businesses have "little", but important, tasks that seem to get in the way of the "real" work. FWD OPS has the patience and detail oriented focus to help. Whether through our administrative, project management, or process modification assistance, we can help make the little things less of a burden, so you can get on with running and building your business.

    Research

  • Laws & Regulations

    Starting, changing, or expanding any facet of your business can mean additional laws, filings, and regulatory requirements. FWD OPS can ensure you’re aware of and compliant with these sometimes confusing circumstances.

  • Marketing Demographics

    More than just numbers, we combine an understanding of your buyers’ psychology so you can better know your customers and prospects.

  • Competition Metrics

    Offering a better product cheaper than the competition can seem the ultimate answer to success. This is not always the case. Knowing the competition’s objectives, anticipating their next moves, and even deciding whether to play on the same field as them are serious considerations with which FWD OPS can help.

  • Procurement

    Finding and negotiating with vendors for the best equipment, technology, products, service, and price can be laborious and frustrating. We have the patience and track record to find the best balance of quality and price for your needs.

    Training & Guidance

  • Policies & Procedures

    FWD OPS can assist or take the lead with composing thorough, but clear, concise, and well organized, policies and procedures.

  • Staff Training

    Find and evaluate training providers for your staff on any subject, to ensure they receive effective, yet economical training.

  • Team Building

    We at FWD OPS skip the "trust fall" exercises and instead focus on practical team collaboration and integration. When participants in meetings, projects, or departments are disconnected or feel unheard, the entire business can suffer. Out-of-the-box solutions rarely work. FWD OPS will provide a customized evaluation and approach.

  • Of course, we will guide and train your staff on processes and systems FWD OPS develops for your team.

Portfolio

Our History

Here are a few examples of the valued work FWD OPS clients have received, with respect to the FWD OPS privacy policy which prohibits disclosure of uniquely identifiable details about our clients, associates, partners, or any correspondents.

  • Enhanced the reputation and marketing reach of an East Coast information security firm, an industrial materials supplier, a mobile hair stylist, and others, with in-depth market research, attention to target market motivations, and organic SEO marketing copy.

  • Kept a Chicago non-profit OSHA and ADA compliant through implementation and easy-to-understand standards documentation.

  • Using keen attention to organization and detail, improved a major financial industry information security compliance auditing firm's analysis and reporting.

  • Researched and negotiated on behalf of two non-profit agencies for the purchase of new equipment, software, and service providers, saving them $25,000 and $30,000 respectively.

  • Turned a Minnesota non-profit agency's audit rating from mediocre (persistent B and C grades from the auditors) to A1 (perfect) in just a few months. This was achieved by listening to staff needs, simplifying paperwork, and organizing and streamlining processes, all of which changed a formerly confusing and inaccurate system into an easy to follow and to-the-penny accurate one.

Pricing

Every business is unique; specific needs, depth, and detail vary, and FWD OPS offers boutique attention and dedication to each client and job.

Some arrangements can be based on an hourly rate, with or without cap, while some can be per-project, with a flat or open-ended rate for flexibility. We will discuss your needs, timeframe, and budget, and we will provide a verbal estimate, where possible. Once terms are verbally agreed upon and accepted, thereafter we will provide you with a formal quote and service contract.

That said, FWD OPS service fees are typically based on an hourly rate range of $20.00 to $40.00 per FWD OPS personnel, depending on the tasks, plus any external costs, such as equipment, materials, or transportation.

Contact

For services or questions, please email us, removing "NOSPAM" from both sides of the address before sending.

Where feasible, please send from your company email address and include the following in your message:

  • Your name

  • Business name

  • Website address

  • Business Zip Code

  • Services of interest

  • Daytime phone number

  • Your comments, questions, or project details